Order tracking

Where is my order?

Enter the order number from your confirmation email and we will show you where your parcel is.

What happens after you order

Order placed

Payment confirmed and a confirmation email sent to you.

Processing, 2 to 3 business days

Picked and packed at our warehouse in Albuquerque. Orders placed before 6PM Mon-Sat start the same day.

Shipped, 5 to 8 business days

Handed to the carrier. You get a tracking number by email as soon as the label is scanned.

Delivered

7 to 11 business days from order in total. Shipping is free on every US order.

Cannot find your order number? Email support@sipkitty.com or call +1 917 764 9176, Monday to Saturday 8AM-6PM, and we will look it up for you.